Trailmix

What if travel planning felt like scrolling TikTok?

preview of the trailmix work
Team
Myself and Richard Duong
Timeline
January 2025 to Present
Tools
Figma, Jitter, React, SwiftUI, Next.js, AWS
Role
Designer and iOS Developer
Success Criteria
  • 📉 Reduce average planning time from 45 min to under 15 min
  • 📈 Achieve 40%+ week-one retention
  • ❤️ Increase "trip completion intent" among Gen Z travelers by 25%
Summary

Travelers meet short-form discovery

A radically simple way to turn travel dreams into reality.

Problem: Travel planning feels like work.

60% of Gen Z abandon their trips before booking. Not for lack of money or time, but because today's tools are boring.

Solution: I made travel destination discovery delightful again.

Swipe through destinations and save what sparks joy. Travel planning, reimagined for how you already think.

Early Results
Faster Planning
8 min vs. 45 min
53%
Keep Coming Back
Week 1 retention
The Revelation

Less really is more. Always.

See it for yourself
Visit trytrailmix.com
The Problem

Planning a trip is hard

From fragmented planning to unified discovery

Existing solutions don’t integrate inspiration with actionable planning. My project started with understanding that trip planning is complicated. And ultimately, it's hard for travelers to find ideas from outdated planning apps.

The question I wanted to answer

The result of fragmented travel planning tools? Trips never get booked.

Not because of money or time. Because the tools killed the momentum.

The Solution

Enter Trailmix

What if I let people plan inside an app that sources their inspiration while organizing their plans around locations?

No spreadsheets. No hour long planning marathons. Just swipe, save, and go.

Creating a trip in Trailmix

Create Your Trip in Seconds

No complex forms. Just three simple questions and you're ready to explore.

Discover Like You Already Do

Swipe through destinations the same way you discover everything else. Visual, intuitive, and instantly saveable. No search queries required.

Exploring destinations in Trailmix
Planning activities in Trailmix

Plan Without the Spreadsheets

Organize activities by location and time naturally. Everything you save is automatically grouped and ready when you need it.

Research

How did travel become my focus?

When I started planning my trip to Japan, I found myself trusting short-form videos over traditional travel guides because creators shared genuine stories about why they loved specific places. Their passion felt real. This made me curious about how others in Gen Z plan trips, so I decided to research these patterns.

Key Research Insights
1.70% of Gen Z planned to use TikTok as a trip-planning tool, ranking it #1 above Google and Instagram1
2.65% use social media as their primary travel inspiration source, far outpacing traditional TV (34%)2
3.40% have booked trips based on TikTok content alone, showing direct influence on purchasing decisions3
Competitive Analysis

Why aren't existing solutions enough?

2 Key Takeaways
1.
Social Media Integration is the Critical Gap
60-70% of Gen Z discover travel destinations on TikTok and Instagram, yet most travel apps don't connect to this behavior. Only Expedia has bridged this gap with Trip Matching (turning Instagram Reels into bookable trips), while competitors remain disconnected "booking tools" that miss capturing Gen Z at the inspiration stage.
2.
Community and UGC Are Underutilized Assets
Gen Z craves peer validation and authentic content, but travel apps offer little beyond basic reviews. TripAdvisor has content but dated design while newer apps look modern but lack community depth, leaving the "Instagram of travel with booking" opportunity wide open.
Only 1 Major Platform Response
Expedia Trip Matching Explained

Looking at the big U.S. travel platforms in 2023-2024, only Expedia has cracked the social media problem. Their Trip Match feature lets you share an Instagram Reel and get back a bookable itinerary. However, travelers still have to leave Instagram to use it, and this is probably the first time you're even hearing about this feature.

Sketches

First, doodles

Early sketches and wireframes for Trailmix app

I sketched my ideas out to explore potential solutions and user flows first. My goal was to solidify concepts with the sketches.

Iterations

Practice makes better

Original trip home page with text-heavy description

BEFORE

The original design had too many elements going on, confusing users.

Redesigned trip home page with visual daily view

AFTER

Travelers see their entire day at a glance. Add/rearrange activities in the day's context.

Original activity details page with scattered information

BEFORE

Too much whitespace led to lack of efficient information presentation.

Redesigned activity details with clear information hierarchy

AFTER

Tags combined with a bento grid layout optimizes screen space.

Results & Insights

4 truths about Gen Z travel planning

What 15 user interviews taught us about building for digital natives

50%
Faster task completion
WCAG
Accessible
8min
Average planning time

Speed is the killer feature

Users will choose a 'good enough' plan in 5 minutes over a perfect plan in 50 minutes. Every. Single. Time.

Visual memory beats text

Screenshots aren't disorganized—they're how Gen Z remembers. I built around this behavior instead of fighting it.

Groups plan async now

Forget real-time collaboration. They want to save ideas independently, then merge when ready.

Desktop is dead for discovery

They'll book on desktop, but discovery? That's a mobile-first, thumb-friendly game now.

Analytics dashboard showing traveler engagement metrics
Lessons

What building for Gen Z taught me

Three principles that changed how I think about product design

Outcome
  • ⚡ Reduced average planning time by 82% (45 min → 8 min)
  • 🔄 Achieved 53% week-one retention (2× industry average)
  • 💬 Users reported "planning feels fun again" and "way less stressful"
What's Next

From validation to scale

The roadmap to making Trailmix the default way Gen Z plans travel

Insight Actions
  • Insight Action 1: Users discover trips on TikTok → One-tap TikTok import
  • Insight Action 2: Groups plan asynchronously → Async group planning mode
  • Insight Action 3: Booking drop-off happens late → Integrated booking flow

More adventures in design

[victor]